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Abu Dhabi Customs in collaboration with 24 government entities including Abu Dhabi Ports unveils standardized digital solution for trade, customs and logistics across all routes in the Emirate


October 15, 2018

  • ”MAMAR”; a single-window, integrated digital platform featuring over 130 services for the trade community across sea, land, air, and post
  • Implementation will begin at sea routes followed by an extension to the rest of the routes by the end of year
  • MAMAR system provides customs services and ports community system services for seamless access to trade shipment tracking and clearance services, reducing the client’s journey
  • Internationally standardized system, to be operational towards the end of 2018, is integrated with nine ports in China and two in Europe, creating significant time and cost synergies

In a UAE first, MAMAR utilizes existing features from Abu Dhabi Customs’ e-services and the Maqta Port Community System (mPCS) , creating a fully integrated system following international messaging standards that allow seamless handling of import, export, and transshipment transactions, as well as the payment of customs duties for all types of cargo, whether via land, air, or sea. The system is designed to increase transparency, reduce costs, and provide customers with speedy and efficient access to information regarding transactions, shipments, and logistics in real time.

Abu Dhabi Customs’ technical teams have worked to operate MAMAR, to significantly modernize the system. This platform will offer over 14 additional digital services including pre-clearance, exit and entry certificates for transit shipments, customs declarations for sea, air, land, post and free zones, along other financial services relating to “Maqasa” clearing services, customers’ accounts, and statistics in addition to interactive data dashboards that track commercial transactions through a single window. Read More >